Northampton Community Solar
Florence, MA
If you are a small business or resident in the communities where we offer Community Solar, RWE Clean Energy is able to help you go solar without installing any panels at your site.
A community solar project is a solar farm whose electricity is shared by more than one property. The primary purpose of a community solar farm is to allow members of a community to share the benefits of solar power even if they cannot or prefer not to install solar panels on their property. Project participants benefit from the electricity generated by the community solar farm, which costs less than the price they would ordinarily pay to their utility.
If you have any questions, please contact one of our community solar experts at (833) 266-7527.
Enrollments are on a first come, first served basis.
Below are answers to some frequently asked questions we get regarding Community Solar. If you would like more information feel free to call us at (833) 266-7527.
You just need to be an electric utility customer within the service area of the Community Solar Farm! If you have more than one electricity utility account, maybe for multiple homes, or an apartment, or a business, you can enroll each utility account. We’ll assist you with enrolling multiple accounts – after you’ve enrolled your first account please contact (866) 251-1247 or via mail to add additional accounts.
No cost to join!
You just need to be an electric utility customer within the service area of the Community Solar Farm! If you have more than one electricity utility account, maybe for multiple homes, or an apartment, or a business, you can enroll each utility account. We’ll assist you with enrolling multiple accounts – after you’ve enrolled your first account please contact (866) 251-1247 or via mail to add additional accounts.
You save money because, as a subscriber, you receive utility bill credits to offset your payment to the utility and then you pay us at a 10% discounted rate for those credits (i.e., for every $1.00 credit we apply to your bill, you only pay us $0.90).
You will continue receiving electricity and a monthly bill from your utility as normal, with the credits from your share of the solar farm’s energy also appearing on the bill as a reduction to the total bill. If the power goes out you would still contact your local utility company for assistance, just as you do now.
Simply complete our online enrollment application. We will need your electric bill to confirm you are eligible for RWE Clean Energy’s Community Solar program and to determine your historic usage. Enrollment also requires a method of payment; we accept both Credit Card and Automatic Withdrawal (ACH) Payments. So it will be useful for you to have these handy as you complete the enrollment process.
Each month, you will continue to receive a bill from your utility. Your utility bill will include service charges, applicable taxes, and charges for any electricity supply you received from the utility. It will also include a credit for the electricity you received from the community solar facility. You will also receive a monthly bill from RWE Clean Energy. That bill will be for the electricity you received from the community solar facility but discounted by 10% of the credit you received from the utility. You are obligated to pay both bills.
New York customers will only receive one consolidated bill from the utility company.
Unlike many other Community Solar programs, RWE Clean Energy does not charge any sort of termination fee for unsubscribing before the end of your term. However, we do need to notify the state’s public utility commission about your request to unsubscribe and, in some states like Massachusetts, we are limited to doing this to only twice a year. In turn, you may experience a delay in unsubscribing depending on when you contact us and when we are scheduled by regulation to notify the public utility commission.
You will see credits appear on your bill only after the utility company has approved your allocation and after the Community Solar farm site has been turned on and is producing solar energy. Again, we will not be charging you until after credits begin appearing on your bill.
Yes! You’ll have access to an online customer portal to track savings, view invoices, enroll for more, and even refer a friend. If you have questions about your subscription, you can submit an inquiry to us via your customer portal or find our direct contact email and phone number.
No. As the owner and operator of the solar farm, tax credits and incentives go to RWE Clean Energy. You do get the benefit of the 10% credit discount and the knowledge that you are supporting renewable energy programs in the state!
Yes! However, if you receive a separate bill from your third party supplier the Community Solar credits can only be applied to your utility bill. If your bills are consolidated, we can offset both the delivery and supply charges with Community Solar
In certain states if you have rooftop panels, you can still elect to receive community solar credits as well. Please contact one of our community solar experts at (866) 534-7839 to find out if you can still benefit from community solar.
No, the panels are owned by RWE Clean Energy, so we take care of the installation and maintenance.
If you move to a new place with the same utility service, then you can remain a subscriber – we’ll just need your new account information. If you move outside of the service territory, we can see if there are other RWE Clean Energy Community Solar Farms available or you can transfer your agreement to a friend/family member. Please provide us advance notice if you are moving.
Your subscription to a community solar program does not change your relationship with your local utility regarding power outages or electrical emergencies. If you ever have a problem with your electricity, contact your utility immediately just as you do now.
It’s possible we may have another project near you that is available if one is “sold out”. If not, we encourage you to complete the enrollment form, so that you are on our waiting list. If we begin taking subscriptions again, we will contact you.
Subscribers must be in the same utility service area as the solar farm.
If you have any questions, please contact one of our
community solar experts at (833) 266-7527.